ALL ABOUT EMMA

No price increase in 2016

Despite the increase in raw material prices, the prices for Emma Safety Footwear’s regular range will be kept the same in 2016. The prices apply to the entire year 2016. No interim price adjustments will take place. You and your customers are ensured of fixed recommended prices for the entire year.

Even more good news: the Business and Thermal socks have seen a price reduction of more than 10%.
 

2016 Emma Safety Footwear catalogue

Recently, Emma proudly presented its new catalogue. The catalogue is packed with lots of new creations and upgraded models.
The online catalogue can be downloaded using the following link.
Price list 2016, product specifications and images are also available for your printed material or website through sales@emmasf.com.

2015 Customer Satisfaction Survey results

Both in March and September 2015 we invited our customers to take part in our Customer Satisfaction Survey. Many of you responded to this request.
In the Customer Satisfaction Survey Emma Safety Footwear received a good evaluation: the average rating was 7.9.

A good fit, clear information in the catalogue, satisfaction about the carrier - these are just a few of the positive comments made in the reviews.

Of course this makes us very proud!

Naturally there are still focus areas, which we will enthusiastically continue to improve. Customer satisfaction is very important to us. Emma is always looking to improve its services towards its customers.

B2B portal

In the summer of 2015 Emma launched a completely renewed B2B Dealer portal. Easy to use, fast and an easy way to find answers to your questions: our new B2B Dealer portal meets all your requirements, thanks to our software partner Ivengi. Since July, the month of the launch, we have received a lot of positive reactions.

Placing an order, viewing the current stock, accessing your invoice and order history and requesting our fitting service on location - these are just a few of the functionalities that are used on a daily basis by our dealers. In January 2016 we will implement several new functionalities and a few portal optimizations, including an overview of your sales history, improved search functionality and a complete image database in which the images of Emma's complete range can be downloaded.
 

Opening hours during the holidays

Also during the December holidays you can count on our support. Please do take our adjusted opening hours into consideration:

Emma Customer Service can be reached from 21 to 23 and from 28 to 30 December from 8.30 to 17.00 and Thursday 24 and 31 December from 8.30 to 12.30.

Your order(s) will be sent on 23 and 30 December from our distribution centre.

Reach us on: +31 (0)43 800 19 50
You can also contact us via email: sales@emmasf.com

We wish you happy holidays and a healthy and of course safe 2016..

A quick product-related question? Send Emma a WhatsApp on +31 6 1374 9227.